🛜 What’s going on? Our servers are currently down due to serious issues with our hosting provider. We’re really sorry this is happening right now.

📋 What’s the current status? Our team is working around the clock (no sleep, lots of coffee) to fix things as quickly as possible. Progress is being made: we've finished restoring all cards and will start opening your accounts soon!

🕒How long will it take? We don’t have an exact ETA to not give you false hopes but rest assured we will start opening accounts today.

🔐Have I lost any data? No! Your decks and cards are safe with us. Even if something isn’t showing up right now, it will reappear once we’re back online.

🗂️ Can I get access or export my cards NOW? Unfortunately, since the servers are down, there's no way to access your files until we fix everything.

We missed the mark again today. No excuses here, we genuinely thought we were getting close, but clearly, we've got more to figure out.

At this point, we're holding off on giving another estimate. We'll continue working through the weekend, and we'll share the next full update on Monday morning. If anything major changes before then, we'll let you know right away.

We hear your frustration, and we want to be more transparent about what’s happening behind the scenes. This is a bit more technical than what we usually post, but here's what we've done and what we're working on:

• All user data has been fully restored.

• We've set up additional storage and replication to improve reliability and prevent future failures.

• We're currently focused on database indexing, which is essential for performance and stability. It also enables key features like card counters, deck visibility, and other account-related functionality.

We know it's been a long time, and it may feel like progress is slow. Please understand we're a small team, not a large company, and we're doing everything we can to fix this while keeping communication open.

We want this resolved just as much as you do. We'll keep pushing through the weekend, and we'll keep showing up for you. Your patience and support mean a lot to us.
​
UPD (May 23, 5pm London time)

So far, so good. We’re taking a bit of extra time on final testing and wrapping up some fixes, including recalculating all counters in the app. Will be back in 2 hours with the next update.

We did a huge pile of work and finished restoring all cards. We are taking the last steps of fine-tuning everything. Today we will start opening up accounts for users. We will keep you posted with the exact ETA.

Progress continues at a steady pace. We're still working on restoring data, with good results so far. We've restored 70M cards since this morning.

Slowly but surely, we're getting there.

We’ve made significant progress overnight on restoring user data, but the process is taking longer than expected. As we continue recovery, some unexpected complexities have surfaced, which have extended our original timeline.

We’ll keep the full-screen maintenance pop-up in place until all content is fully recovered. Overnight, we made major progress, and for most users, decks and cards that were missing are nearly restored.

Looks like our plan is working, we keep restoring data. Over time, you’ll start to see some of the missing parts coming back. When everything is restored, we will remove the hard pop-up that is blocking the app. ETA: Thursday morning.

We’re currently working on restoring full access to user content and making steady progress. If all goes well, we’re hopeful the app will be back up and running by this evening.

As of now, we have identified the problem and have successfully started dealing with it. The approach we chose looks promising. We will get back to you with an update in a few hours with solid estimates when everything is back to normal.

As of now, unfortunately, we don't have a major update. We're continuing to work on solving problems with the database. We will write again early in the morning, hopefully with news and estimates.

Our team has been working through the night. The server itself is now stable, but we're currently facing an issue with one of the database connections.

In simple terms: some decks might appear to be missing — but don’t worry, all your data is safe. It's just not displaying correctly in the app right now due to this connection issue.

We've temporarily paused the servers to fully focus on fixing this and restoring proper access. Thanks again for your patience — we’ll keep you posted as we make progress. 🙏

Hey everyone,

We know this is the worst possible timing, and we’re really sorry. Our server provider is experiencing internal problems that are affecting our product. Our entire team has been working hands-on around the clock.

The issue started on Saturday, and while we were able to make a small fix early on, we focused our efforts on resolving the root cause. Unfortunately, with more users coming in on Monday, the problem escalated and became more serious.

Right now, the app is up and running most of the time — though it might be a bit slower than usual. Occasionally, we temporarily switch off parts of the system to apply critical updates that help us get back to full stability.

Progress is being made, but it’s taking longer than we hoped. We’re doing our best to get everything back to normal as soon as possible. Thanks so much for your patience and understanding ❤️

With this update you can now adjust your prompt when creating your cards with our AI Templates feature.

If you're not satisfied with the cards that are generated, simply tap Improve Prompt and the algorithm will do the rest! 👨🏻‍💻

Long awaited update that will allow you to make your studying process even smoother.

Navigate our app and study your cards by simply pressing shortcuts on your keyboard and learn your material even faster! 👨🏻‍💻

Now, with the help of our new integration with Unsplash you can directly search and add reference images to your cards. Simply type in the relevant keyword or fill in your Front side of the card to instantly get results and relevant pictures!

A small update to help you better organize your screen when generating cards from PDF files.

Now your custom styles for cards can also adapt to your Dark mode settings so that your late night studies can be even more comfortable 🤓

With this update we will start rolling out updates to our Learning Algorithm settings which will allow you to customize it even further.

Now, you can add and customize your own Review steps as well as adjust such parameters as Easy Bonus or Interval modifier.

It will help you tailor your review schedules according to your personal study pace.

We are also adding the Max cards per day parameter which will now allow you to limit the total number of cards you'll see a day.

Say goodbye to clutter! You can now clean up your Home page even more.

Assign custom names, colors and emojis according to your subjects and organize your decks into folders.

Now we've made it even easier for you to adjust your AI TTS masks. Once you tap the selected part of your text, you can directly choose the Language settings for your pronunciation voices!

As always, enjoy and feel free to leave your feedback at [email protected]! 🩷

Please meet our new release and let's see what new exciting features we've prepared for you 👨🏻‍💻

With this update you can now add proper math formulas to your cards! Simply put the necessary symbols ($$) on both ends of your formula and the app will automatically format it for you!

If you no longer want to see the same boring background, now you can add more variety to your cards! Just switch to one of the styles with various backgrounds and more unique fonts.

Tired of accidentally creating the same cards? Well, rest assured, with our new Duplicate Check feature the app will tell you right away if it detects a similar card in your deck!

Aside from improving our algorithms to provide you with even better results, we've also added a couple of quality of life improvements. Now you can:

And as always, please enjoy studying with AnkiPro! 💙

This update bring cool new improvements for our PDF Card Generator feature. Let's see what we've prepared:

You can now choose the Detail Level as well as select the necessary Card Format when creating new cards from your PDF documents.

Same options are of course available also when you create your cards manually.

Edit your cards directly after creating them! This way you can streamline your card creation process and make necessary adjustments right on the spot.

We are constantly working and improving our app, so your opinion is really valuable to us. Don't hesitate to share your experience with us via the Feedback form:)

With this update, we've focused on improving our Toolbar features and enhancing our flashcards' capabilities.

You can now customize all your elements on the Toolbar. Use the Edit button to prioritize the Tools you use the most or even hide the ones you don't need.

With this update, you can now add Links to your cards. Very useful for when you want to quote a source or provide additional context for a flashcard!

Rejoice, programmers! With this new feature, you will be able to add and study Code Blocks directly with AnkiPro! Choose your programming language, input the necessary code and it will automatically adjust all the syntax 👨🏻‍💻

We're rolling out a bunch of our new AI-powered features that will help you speed up your card-making process and help you get more creative!

Use AI powers to power up your routine and generate multiple cards based on your custom prompts: create a batch of flashcards to study advanced vocabulary, include translations or new medical terms and definitions.

You can now create your own templates that will help you make cards even faster! Include pronunciation prompt for your new vocabulary, add definition for your medical terms and customize your card templates however you see fit!

Import your study materials directly into the app and automatically generate cards.

Use the standard card format method (question/answer), the Fill-in-the-blank option or both!

With this update, we're introducing Deck Export and Backup features! Export your cards in CSV or choose AnkiPro's own OFC format to backup your decks and learning progress.

See an overview of your journey with AnkiPro and be proud of your learning achievements throughout the year! 🎉

We’ve revamped and significantly improved the TTS features in our app. Let’s see what changed:

Now you can sort your notes by Name, Learning Progress or Date Added. Just open the necessary deck, and you’ll see the Sort option right above your list of cards.

Now, it’s possible to reverse multiple cards or the entire deck, which is especially useful for decks containing hundreds or thousands of flashcards.

Once a deck is published to the library, you now can:

You now have the ability to archive decks you're not focusing on at the moment. This can be done easily through the deck's quick actions, settings, or the move section.

We've added the option to preview flashcards in Card Builder screen, allowing you to see how they look before clicking "Done" and make any necessary changes.

We added a new flexible way to filter your flashcards based on their learning and freeze states, making it easier to find and edit the cards you need!

Quickly review any deck in the library with the new preview feature—just click the preview button and start scrolling through the cards in an instant.

Want to share your deck on a website, blog, or digital study space? You can now embed decks using an iFrame, making it easier than ever to share content across platforms.

We added Image Occlusion icon to the toolbar for you to add pictures

and instantly create masks.

We updated the deck publishing experience for you to make contributions to the flashcards community easily. Just go settings and select “Publish in Library”. Type the name of a deck and description and tap “Submit”. As soon as the deck will be reviewed, we will send you a notification about its submission status!

We updated the library homepage with a horizontal list of deck categories to help you nagivate easier around collections and pre-made decks that are stored in them.

Moreover, we greatly enhanced the search feature! Now, when you look for new decks, you'll see a list of the most popular searches from the past 24 hours, making it easier to find trending and relevant content.

The quickest way to test your knowledge on identifying specific information in images is with Image Occlusion. Simply conceal parts of an image, and they’ll be converted into flashcards! Watch our short video guide to explore this feature and pick up some tips for faster flashcard creation.

On web, if you look down to the right, you will see this small “?” icon. This button can actually help you out in many cases, wether it’s quickly contacting our support, checking info in our Help Center, refreshing your memory on updates on What’s New page or get back to doom scrolling on Instagram (go get some giggles from our memes, you deserve it).

We cooked another web improvement for decks: use a right-click to quickly access actions like sub-deck creation, deck move, and delete.

Our new Offline Learning feature lets you download up to 3 decks, with 200 cards each, every day. Just head to the Deck Settings, download your cards, and keep learning accessible, anytime, anywhere!

The big day has come! You can now create twins of your cards, decks from library and the ones that were shared with you, which means that you will be free to make as many changes to the duplicated objects as possible - the only limit is your dedication to perfection!

Look at the top right corner to see a little pen icon. Clicking on it will switch things up so you can re-order your decks. Once you're in rearrange mode, each deck will have a special block on the left side. You can use it to pick up and move a deck wherever you want.

Turn scrolling into rolling with this easy way to preview your cards! It’s a kind of a simulation of a learning mode where you just swipe to check you cards and can Select, Edit, Move, Freeze, Delete them straight from preview!